Your order will be shipped within 2-3 days of purchase - you will be notified via email once your order has been shipped.
We use My Hermes to send out most deliveries and orders. More information on shipping can be found at the checkout.
You will be notified via email once your order has been shipped.
Yes we do. Just follow the steps at checkout and we will charge you accordingly. We aren't responsible for any custom charges. If you have any questions about it then feel free to drop us a line and we can advise/ help.
We are a small company and we rely on our delivery company to deliver our products to you safely and securely. However, sometimes somewhere something can go wrong. If this is the case please email us at email@example.com we will work with you to find a solution asap.
Returns & Exchanges
You have 28 days to return an item if it doesn’t fit or you are unhappy with it. Items must be returned in the same condition as they arrived and you the buyer us responsible for the returned postage costs.
We hope there will be no need, but of course if you need to return or exchange them please either email firstname.lastname@example.org or print and complete our returns form within 28 days and we will arrange it ASAP.
If you have a question about your order please email email@example.com. We'll do our best to get back to you asap. We try to answer all emails and social media enquiries within 24 hours, but as working parents sometimes it can take a bit longer so thanks for your patience.
We welcome constructive feedback on our products and designs - it means we can potentially make them even better for next time. If you have some please feel free to email firstname.lastname@example.org.
As always thank you so much for your support and orders it is all appreciated.