Your order will be shipped within 2-3 days of purchase - you will be notified via email once your order has been shipped.
We currently use Hermes to send out most deliveries and orders. More information on shipping can be found at the checkout.
You will be notified via email once your order has been shipped.
We are shipping internationally. Please be aware that, due to Brexit changes, you maybe subject to additional local tax.
If you would like advice on shipping internationally, please contact us at email@example.com so we can try and find the best way to arrange it.
Apologies for the inconvenience this may cause.
We are a small company and we rely on our delivery company to deliver our products to you safely and securely. However, sometimes somewhere something can go wrong. If this is the case please email us at firstname.lastname@example.org we will work with you to find a solution asap.
Returns & Exchanges
You have 28 days to return an item if it doesn’t fit or you are unhappy with it. Items must be returned in the same condition as they arrived and you the buyer us responsible for the returned postage costs.
We hope there will be no need, but of course if you need to return or exchange them please either email email@example.com or print and complete our returns form and post to PO Box 5483, Hove, BN52 9JL within 28 days and we will arrange it ASAP.
If you have a question about your order please email firstname.lastname@example.org. We'll do our best to get back to you asap. We try to answer all emails and social media enquiries within 24 hours, but as working parents sometimes it can take a bit longer so thanks for your patience.
We welcome constructive feedback on our products and designs - it means we can potentially make them even better for next time. If you have some please feel free to email email@example.com.
As always thank you so much for your support and orders it is all appreciated.