I'm not alone in thinking this cleanser is awesome. Its had a lot of good press in the past and i think it deserves it - it is really gentle, smells amazing and it really cleans. My sister-in-law introduced me to it a few years ago and its now a firm fixture in my cleansing routine.
First you rub the creamy cleanser all over your face (including your eyes if you want - but personally i take my eye makeup off first), then you polish/rub it off with the hot cloth. The hot cloth is a muslim cloth that you soak in hand-hot water that gently removes the cleanser and at the same time exfoliates and removes dead skin cells.
Sometimes if my skin isn't looking so good or i've been wearing a lot of makeup i double cleanse and wash my face twice or you can leave the cleanser on for a few extra minutes so that the natural Eucalyptus, Rosemary and Chamomile in the cream works further to calm, purify and invigorate.
This product feels really luxurious and is a pleasure to use. Its a bit more expensive than your average high street face wash but i'd say its worth it.
Liz Earle Cleanse And Polish Hot Cloth Cleanser / 100ml starter kit £15.50